Tenant Account Analyst - Military veterans preferred

Position Title: Tenant Account Analyst

Location: Charlotte, NC

Full Time/Part Time: Full time

Req ID: R248-2025

Description:

******Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position.****** We are currently seeking a Tenant Account Analyst to act as the primary tenant and internal customer contact, and will also act as a liaison with our third party lease administration team.

Responsibilities include:

• Internal liaison with Leasing, Property Management, Regional Counsel and our third party lease administration team

• Review of tenant CAM & real estate tax billings

• Support internal requests for detailed lease interpretation and any supporting calculations

• Manage tenant vacates

• Review the monthly rent roll, specifically monitoring tenants awaiting rent commencement

• Process and notify tenants of changes in their rent, CAM, real estate tax and other charges

• Review late fees prior to assessment

• Run quarterly statements

• Prepare / provide due diligence documentation as required

• Primary responsibilities also include; Tenant account maintenance, collections and pursuit

  • Collecting tenant rents and all other charges

  • Handle all tenant discussions and communications

  • Responsible for tenant accounts receivable pursuit, documentation and follow-up

  • Resolve all disputed charges, including CAM, real estate tax, base rent, utility and other charges

  • Research and apply unapplied cash balances

  • Prepare tenant demand and default notices

  • Set up and monitor payment plans

  • Identify and process write-offs

  • Identify tenants for legal collections (with outside attorneys)

  • Manage legal collections pursuit liaising with internal and external counsel

  • A/R management reporting

• Establish and maintain a healthy and productive relationship between landlord and tenant

• Special projects as assigned

Requirements:

• 2 or 4 year degree with business concentration preferred, or equivalent, relevant work experience

• 2 – 3 years’ experience in commercial real estate

• Collection experience preferred

• Ability to read and understand complex real estate based legal documents

• Real estate / commercial lease abstractions skills are a plus

• Proficiency in Microsoft Word, Excel and Outlook, with ability to quickly pick up other systems

• Strong written and verbal skills

Kimco Realty is an Equal Opportunity Employer – Minority/Female/Veteran/Disability/Sexual Orientation/Gender Identity or Expression.

Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders.

Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and rapidly expanding Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week.

Publicly traded on the NYSE since 1991 and included in the S&P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of December 31, 2024, the company owned interests in 568 U.S. shopping centers and mixed-use assets comprising 101 million square feet of gross leasable space.

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