Berkeley Research Group
Position Summary:
The Systems Administrator plays a critical role in managing and supporting BRGs global hybrid IT infrastructure, integrating Microsoft Azure, Microsoft 365, and on-premises Windows environments. The ideal candidate is a highly motivated problem solver with strong technical and customer service skills, responsible for ensuring the reliability, security, and efficiency of our cloud and on-premises systems.
Key Responsibilities:
1. Microsoft Cloud & On-Premises Infrastructure Management:
- Administer and support Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Power Automate.
- Manage Microsoft Entra ID (Azure AD), including identity governance, role-based access control (RBAC), and conditional access policies.
- Maintain and troubleshoot Windows Server environments (2016/2019/2022) across global data centers.
- Support hybrid identity solutions integrating Azure AD and on-premises Active Directory.
- Oversee Azure Virtual Desktop (AVD), Intune, and Autopilot for device provisioning and management.
- Monitor system performance using Azure Monitor, Microsoft System Center, and third-party tools.
2. Security, Compliance & Disaster Recovery:
- Implement and enforce Microsoft Defender for Endpoint, MFA, and zero-trust security principles.
- Ensure compliance with ISO 27001, NIST, GDPR, and other relevant security frameworks.
- Administer Microsoft Purview Compliance Center to manage security, retention, and data governance policies.
- Maintain and optimize backup solutions such as Azure Backup and Veeam to support disaster recovery initiatives.
- Manage PKI and certificate services for internal and external-facing applications.
3. End-User & Desktop Support (Windows & Mac):
- Support a global workforce by managing Windows 10/11 and macOS devices using Microsoft Intune.
- Assist users with troubleshooting and optimizing Microsoft 365 applications.
- Maintain desktop imaging solutions, ensuring up-to-date security patches and system configurations.
- Provide expert-level support for collaboration tools, including Microsoft Teams and video conferencing platforms.
4. Network & Infrastructure Services:
- Configure and manage DNS, DHCP, Group Policy (GPO), and VPN services.
- Assist in hybrid networking configurations, including ExpressRoute, Azure Virtual Network, and site-to-site VPN.
- Work with IT teams to ensure high availability, scalability, and redundancy of critical services.
5. IT Operations & Project Management:
- Participate in and lead IT infrastructure projects, such as cloud migrations, system upgrades, and security enhancements.
- Work collaboratively with IT Operations, Cybersecurity, Infrastructure, and Application teams to ensure business continuity.
- Document configurations, standard operating procedures, and troubleshooting guides.
- Provide training and mentorship to Tier 1 and Tier 2 support teams.
Qualifications & Skills:
Required:
- 3-5 years of IT experience in a Microsoft cloud and on-premises environment.
- Strong expertise in Windows Server, Active Directory, Azure AD, and Microsoft 365 administration.
- Experience with Intune, SCCM (MECM), and Autopilot for endpoint management.
- Familiarity with PowerShell scripting for automation and system management.
- Solid understanding of TCP/IP, DNS, DHCP, VPN, and firewall configurations.
- Experience working with backup, disaster recovery, and business continuity solutions.
- Strong analytical, problem-solving, and documentation skills.
Preferred:
- Azure Administrator (AZ-104) or Microsoft 365 Certified: Enterprise Administrator Expert.
- Familiarity with Microsoft Defender for Endpoint, Conditional Access, and Sentinel.
- Experience with VMware or Hyper-V virtualization platforms.
- Knowledge of hybrid cloud integrations and automation tools.
Work Environment & Expectations:
- Primarily remote with periodic on-site meetings as needed
- IT personnel must support BRG locations globally, including remote personnel and contractors.
- Occasional travel for up to 5+ business days may be required.
- On-call and off-hours duties are expected as part of this role.
- Work hours fall within 8:00 AM 7:00 PM local time (shift-based).
This job description outlines the primary responsibilities and qualifications required but is subject to change based on business needs. This description indicates the general level and nature of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Candidates must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.
Salary Range: $100-145k
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#LI-REMOTE
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal employment opportunity, including veterans and individuals with disabilities.
PI262531794
