Start your IT career with us!

Associate IT Solutions Consulting Analyst

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our Workflow team is continuously expanding. No matter your level of consultancy or development proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #AsOne

Grow together

Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key

What you will do

• Working as one with the team in development and enhancement of existing workflows 
• Understand your customer by gathering requirement, presenting concepts and proposal, providing updates on deliverables and negotiating issue resolution when needed 
• Work with external parties in assembling the system components with standardized modules
• Customize Commercial Off-The-Shelf (COTS) based on pre-determined parameters, and execute customizing tests 
• Ensure works are documented according to required standards, methods and tools 

Ready to embark on the journey? Here’s what we are looking for:

You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.