Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Position Summary

The Flight Operations Technical Program Manager assumes a pivotal role in the company's flight operations efficiency and safety. Leveraging extensive technical expertise, this role drives the enhancement of PSA policies and procedures through proactive communication and collaboration. The Flight Operations Technical Program Manager leads the development and implementation of innovative communication strategies with pilots, ensuring continuous improvement and alignment with industry advancements.

Job Responsibilities

• Responsible for reviewing and elevating policies and procedures within the Flight Operations Manual, ensuring alignment with industry best practices.
• Guide the creation, updates, and distribution of operational advisories, station bulletins, and customized chart requests.
• Responsible for creating and maintaining strategically critical Pilot Guides for airports and regions with high operational risk.
• Analyze airport-related matters and construction projects, furnishing valuable insights to Flight Operations leadership and the PSA Safety Department.
• Lead the assessment process for the seamless integration of new or returning stations into the PSA route structure.
• Ensure compliance with essential checklists and procedures to support operational integrity.
• Develop effective and precise Flight Operations Bulletins and Alerts as necessitated by operational urgent needs, contributing to the efficient and effective dissemination of critical information.
• Develop and refine printed and electronic courseware, resource guides, playbooks, and work instructions, ensuring the Training Department and Safety Teams are apprised of all changes.
• Identify operational challenges and propose solutions for continuous process enhancement.
• Audit Program Participation: Share responsibility and participate fully in operational audit programs, including the prestigious International Air Transport Association (IATA) Operational Safety Audit (IOSA), reflecting their commitment to regulatory compliance and industry excellence.
• Forge and maintain positive relationships with various departments such as Pilot Line Operations, Inflight, Maintenance, OCC, and Safety, fostering a collaborative environment that enhances operational efficiency and ensures continued alignment as policies and procedures change over time.
• Lead initiatives involving the Jeppesen Ground Controls platform, coordinating the addition and removal of airports to align with PSA's operational needs.
• Mentorship and Training: Offer guidance and support to new members of the Flight Ops Tech Pilot team, aiding in their onboarding and development within the organization.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Qualifications

Required

• High School Diploma or equivalent
  
• At least 3 years’ experience in safety, dispatch, or flight operations in a Part 121 environment
  
• Demonstrated knowledge of 14 CFR, Part 121 regulations, flight operations, and associated policies/procedures
  
• Experience with programs such as Microsoft Word, PowerPoint, Excel, FrameMaker and Adobe Acrobat
  
• Strong technical writing skills
  
• Ability to speak/read/write in English.
  
• If hired, must be able to demonstrate that you are authorized to work in the US.

Preferred

• Associate or Bachelor’s degree
• Commercial pilot certificate
• Prior experience with PSA Airlines as a pilot
• Air Transport Pilot Certificate with CRJ Type rating
• Prior captain experience in the regional airline industry
• Experience with industry audits such as IOSA
• Experience as a Flight Instructor and teaching complex subjects – this helps contribute to training development needs.

Additional Information

Delegation: In absence, responsibilities delegated to the Manager of Flight Ops Policy and Procedures.

Authorities: None

Supervisory Responsibility: This is not a supervisory role.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 lbs; use hands to handle or feel; and reach with hands and arms.
Security Clearance: All employees are required to pass the fingerprint-based criminal history records check (CHRC) per 49CFR1542.209 as well as a pre-employment drug screen.
AAP/EEO Statement: PSA Airlines is an equal opportunity employer; qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, age, disability, genetic information, protected veteran status or any other characteristic protected by law.
Other Duties: Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.