Key Account Director - Military veterans preferred

Position: Key Account Director

Contract Type: Permanent

Location: Ryton on Dunsmore, Coventry
Working Pattern:  Full-time / 37.5 hours per week

Why choose DHL eCommerce UK?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4^th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!

About the role:

Participate in the design and implementation of account management strategy to expand and maintain customer base, deliver net growth, revenue, profitability and service targets for key accounts in line with business strategy, financial objectives, Group guidelines and policies.   You will be responsible for short to mid-term (1-3 years) execution of functional strategy.

You will manage Senior Key Account Managers within a regional area of responsibility for Corporate accounts with a personal portfolio value of over £150m per annum.

The ideal candidate will:

• Have extensive experience gained in a similar role, ideally within the parcel delivery sector
• Be an experienced leader who has managed a nominated sub-function
• Have experience in building and delivering a short to mid-term functional strategy
• Be accredited or working toward Membership and certification of APMP (Association of Proposal Management Professionals)
• Be able to navigate and resolve complex problems and suggest and drive delivery of solutions, whilst working under pressure and to achieve set deadlines
• Have outstanding communication skills, in writing and verbally and be able to present to a wide audience, of stakeholders at all levels with confidence

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength.  A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.  We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.

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