2024-12-17
DHL (https://group.dhl.com/en.html)
Other
/yr
full-time
employee
Freetown
232
Sierra Leone
IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
Role Context
The purpose of a Customs Declarant is to facilitate the clearance of goods through customs, ensuring all documentation is in order and all duties, taxes, and fees are paid. This job role involves working with clients, government agencies, and other stakeholders to ensure a smooth, efficient process for the import and export of goods.
1. Responsibilities
· Prepare and submit customs documentation and ensure accuracy of information.
· Pre- and post-clearance checking of customs documents and their follow-up.
· Data administration and validation
· Complete customs entries in an accurate and timely manner
· Submission of customs declarations using standard procedures
· Tariff classification.
· Deliver a Customs-compliant service that meets DHL standards.
· Ensure quality customs clearance process and compliance with legislation.
· Liaising with customers, internal departments, and customs.
· Such other tasks as might be appropriate and related to customs clearance advised from time to time.
2. Record Keeping
· Ensure all clearance documents are scanned and filed.
3. Sales leads
· Provide sales leads to generate increased business by promoting DHL services to potential clients.
4. Communication
· Alert the Gateway Supervisor of any problems/complaints relating to import/report procedures.
5. Customer service
· Build relationships and rapport with new and existing clients.
· Maintain courteous customer relationship, assisting with resolving customer problems whenever possible.
6. Corporate image
· Always comply with company uniform requirements and project the desired company image.
Prerequisite Skills
· Customs Broker Skills
· Detail-oriented.
· Strong organizational skills
· Knowledge of customs regulations and procedures
· Computer proficiency
· Knowledge of customs regulations and procedures
· Ability to communicate effectively with clients and government officials.
Qualifications – External
Minimum Requirements
Education & Experience
· BSC or its equivalent qualification
· Computer Literate
· Typing skills (norm is 120 words per minute)
· Good oral and writing skills.
Expected Years Of Experience:
· 2 Years