Software Development Technical Manager - Military veterans preferred

The Role:

The Software Development Technical Manager is a role that combines leadership with cutting-edge technical expertise! You'll be at the forefront, guiding the design, implementation, and testing of innovative software features. Your technical acumen will shine as you estimate schedules and resources, ensuring smooth collaboration across departments to deliver top-tier solutions on time. On the people side, you'll inspire and elevate our talented team, mentoring them to sharpen their skills and fostering an environment of growth. You'll also play a key role in shaping career paths, delivering impactful performance reviews, and driving excellence at every level!

This specific role's focus is to drive major software release adoption through continuous improvement of the core platform's existing technical capabilities, and to provide technical support for existing customer upgrades and new customer go lives. You will have a team of direct reports and will work with other developers and cross functional teams depending on the initiatives and development timelines.

To ensure continuous improvement across the technical platform, you will lead and collaborate with customer facing teams at iA (Customer Operations, Customer Experience, Software Implementation, and Program Management) to identify technical patterns, design improvements, and prioritize customer escalations requiring software resolution. Engineering leadership and participation in Risk Management Board meetings is part of this role. You will oversee and manage the execution of follow on customer-identified resolutions to be addressed for each release, including all patch scheduling and release planning.

To ensure successful customer upgrades and Go Live implementations and drive continuous software platform improvement, you will

Collaborate with the Software Implementation, Customer Experience, and QA teams to identify risks, manual interventions, and customer specific testing that should occur (both in house and in the customer's test lab, if available) prior to deployment
Coordinate resources with your SDM peers to assist in debugging and to provide hot fixes when necessary
Ensure that issues found and resolved in the short term are properly supported long term through best coding practices and architectural designs
Lead postmortem analysis and coordinate software changes to drive continuous improvement

What you'll do:

Manages the priority, schedule, and technical development for a software development team of 5-10 people
Works with product managers and technical product managers to understand and influence product direction, roadmap and high-level requirements for new projects
Provides technical direction to the development team and ensures detailed designs and implemented code meet the high-level project requirements and quality standards
Provides frequent feedback to other departments on design and implementation progress and adjusts development efforts as needed
Works closely with Customer Operations, Customer Experience, Software Implementation, and Program Management groups to synchronize activities
Mentors the development team and works to provide growth paths for individual team members
Creates and collects metric data that will help monitor stability and effectiveness of the software team
Helps to minimize cost, increase quality, and increase output of software development through process, staffing, and technology changes
Supports and maintains a fundamental understanding of other organizations in capacities that may extend outside of the area of software development and provides support as required
Performs employee reviews.
Provides weekly project status updates
Participates in weekly change control board meetings

Who you are:

Bachelor's degree with a focus in Software Engineering or related field.
Knowledge of the Healthcare IT industry with particular focus in Pharmacy
A certain degree of creativity and latitude.
Excellent written and communication skills.
Relies on experience and judgment to plan and accomplish goals.
Driven and motivated to learn new technology and practices quickly.
Ability to adapt quickly to changing requirements and short schedules.
Demonstrates troubleshooting abilities with ability to prioritize.
Demonstrates ownership for assigned tasks.
Is self-directed and can identify potential problem areas proactively.
Fast paced, motivational, ambitious, confident, open minded, and upbeat.
Works well with a variety of people

It would be great if you also have:

3+ years of experience in the Software Engineering field or in a related area.
5+ years of software architecture development experience.
5+ years of experience using event focused programming in user interface and database development.
5+ years' experience using relational databases and SQL/Microsoft SQL Server/Linux
Experience with Visual Basic 6 and Visual Basic .NET
Experience with Microsoft Team Foundation Server and Azure DevOps
5 years of experience managing small to medium-sized software development teams
5 years of experience with the Microsoft Operating System and Microsoft Office (Work, PowerPoint, and Excel).
Familiar with waterfall and agile concepts, practices, and procedures within the software development field
Demonstrated understanding of software product lifecycles

Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.

Compensation:

The estimated base annual salary range for this position is $108,996.53 to $167,128.01, though a candidate's base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.

What are the perks?

Generous time off policy that allows you to put your family first
Opportunity to work on the cutting edge of pharmacy automation in a high growth tech company
Competitive benefits, salary, and talent development opportunities
Commitment to professional development and working for a company where your voice is heard.

More about iA:

iA® (Innovation Associates®) is a pharmacy fulfillment company that provides an integrated platform of capabilities to support Centralized and Community Pharmacy Fulfillment Solutions. With over 30 years of experience in the pharmacy fulfillment business, we have developed and implemented a suite of automation and software solutions that help deliver quick and sustainable business results. Our integrated Pharmacy Fulfillment Platform enables scalable solutions that helps run the prescription fulfillment process from prescription acceptance to delivery, supporting dynamic design flexibility to service pharmacies in a variety of volumes and settings. Our solutions improve workflow, and increase efficiency, while enabling more time for pharmacists to focus on their patients. iA works with pharmacy providers in the Commercial, Health Systems, Government, and Mail Order/eCommerce markets. iA can help customers transform their pharmacy. For more information, visit iARx.com.

Our Mission: We partner with providers to transform pharmacy through our leading-edge software enabled fulfillment technology and partners to deepen the patient-pharmacist relationship, enhancing patient safety and choice while increasing operational efficiency. iA empowers pharmacists to focus on patient care. iA can run the prescription fulfillment process from start to finish, helping pharmacies manage fulfillment and inventory to help lower costs, improve efficiency, increase safety, and provide comprehensive Rx tracking and real-time support.

Our Products:

Software
Modular Hardware
Sophisticated Counting and Collation Devices

Our Core Values:

Solutions Driven
Customer Centric
Championing Diversity
Empowering Ownership
Trust Daringly

To learn more about iA's product, people and culture visit us atâ?¯iARx.comâ?¯OR check us out onâ?¯LinkedIn,â?¯Facebook,â?¯Xâ?¯orâ?¯YouTube!

iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.