Financial Aid Coordinator

Department: Student Financial Services

Location: Wellesley Hills/Framingham

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

Theideal candidate will join a vibrant and inclusive educational community, andhave a desire and ability to work with a diverse population.

Under the supervision of the Financial Aid Director of Operation,the Financial Aid Coordinator will assist the Financial Aid Staff withperforming all phases of daily system operation and will be the primarilytasked with managing daily operations in the administration and awarding offederal, state and Institutional aid programs. The Financial Aid Coordinatorwill monitor Peoplesoft software job sets for aspect of Financial Aid Office. Asuccessful candidate will posses critical thinking and problem-solving skills,promote a positive work environment within the financial aid office, with otherdepartments within the college and externally with outside agencies and willalso have an appreciation for working with diverse population.

Key Responsibilities and Duties:

• Oversee the implementation and management of the MASFA (Massachusetts Application for State Financial Aid) application and process;
• Responsible for running reports to identify discrepancies and collaborates with team to identify issues;
• Assist with managing the state financial aid programs;
• Prepare and review compliance, error, reconciliation, and other financial aid related reports;
• Responsible for query and SQL building;
• Responsible to upkeep the Peoplesoft Job Sets and processes;
• Responsible to monitor Peoplesoft Job fail and trouble shoot with the assistance of IT helpdesk;
• Award federal and state financial aid in compliance with established federal, state, and local regulations and procedures;
• Serve as the liaison between the Foundations office and the Financial Aid Office to assist with managing scholarships;
• Assist with managing other external awards;
• Assist Director of FA Operations with reviewing technical jobs and other system processes;
• Work with appropriate college personnel related to financial aid programs (Student Accounts Office, Registration Office, & Admissions Office);
• Assist with open houses, financial aid workshops, and various types of financial aid presentations on any or all campus locations;
• Support students applying for financial aid;
• Assist office with in person staff coverage as needed;
• Assist with open houses, financial aid workshops, and various types of financial aid presentations on any or all campuses locations;
• Responsible for maintaining currency in all aspects of financial aid;
• Work with appropriate College personnel as related to financial aid programs (Student Accounts Office, Registration Office, & Admissions Office);
• Maintain confidential student records;
• Other duties as assigned.
  

Commitment toEquity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
• Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion;
• Engage with the Office of Diversity on issues related to underserved student success;
• Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and
• Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Required Qualifications:

Master’s degree in Education, Business, Accounting, HumanServices, Sociology, or closely related field; with two (2) years experienceand/or training involving financial aid operations, loan processing, andcomputer operations; or an equivalent combination of education, training, andexperience.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
• Experience working in a diverse environment;
• Demonstrated commitment to working with underserved students;
• Possess prior working/technical experience with computerized financial aid systems required;
• Demonstrated experience in creating queries and technical report writing;
• Possess strong analytical and organizational skills and strong attention to detail;
• Ability to work flexible hours/shifts preferred and willing to travel to all campuses (Wellesley Hills, Framingham and Ashland);
• Experience working with PeopleSoft is strongly preferred;
• Demonstrated knowledge and competency with computerized financial aid applications in a network environment;
• Ability to provide clear and concise written and oral instruction.
  

Additional Information:

Salary Range: $74,383.00- $83,182, in accordance with one'seducation and experience as dictated by the collective bargaining agreementclassification compensation structure.

As a Massachusetts State Employee, youare offered an outstanding suite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
• Affordable Dental Insurance and vision discount program
• 12 paid State/ Federal holidays
• Generous sick, vacation, and personal time
• Flexible Spending Plans to reduce your taxable income
• Low-cost basic and optional life insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
• Tuition Benefits for employees and dependents at state colleges and universities
• Free Employee Assistance Program (EAP)
• Eligibility towards Public Service Loan Forgiveness (PSLF)
• Free gym and parking on campus
  

Need more info: https://www.massbay.edu/employment/benefits

Position Type: MCCC-Professional Grade 6

Application Deadline: December 7, 2024, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Staff

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College isan affirmative action/equal opportunity employer and does not discriminate onthe basis of race, color, national origin, ethnicity, sex, disability,religion, age, veteran status, genetic information, pregnancy or relatedconditions, gender identity, sex characteristics, sex stereotypes or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits Sex-Based Harassment. Inquiries or complaints concerningdiscrimination, harassment, or retaliation shall be referred to the College’sAffirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the EqualEmployment Opportunities Commission or the United States Department ofEducation’s Office for Civil Rights.