2024-10-31
Acumed LLC
Other
/yr
employee
contract
Hillsboro
Oregon
97124
United States
Acumed LLC
Position Title: Sales Operations Manager
Company: Marmon Foodservice Technologies, Inc.
Reg ID: JR0000029559
Location: Remote - Georgia
Time Type: Full time
Description:
Marmon Foodservice Technologies, Inc.
Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
About The Job
Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands. We are driven to innovate with a clear purpose in mind: to enhance the eating and drinking experience, nourishing the people and communities we serve.
The Sales Operations Manager, reporting to the District Sales Director for Coca-Cola, will play a key role in both driving sales and managing operational processes. This position focuses on supporting revenue growth by managing forecasts, customer relationships, and handling Coca-Cola engineering inquiries, while also ensuring the accuracy of reporting, order tracking, and issue resolution. The ideal candidate will possess strong analytical and communication skills, with the ability to work cross-functionally, proactively solve problems, and contribute to both the sales and operational success of the team.
What You’ll Do
Sales Responsibilities:
Forecasting: Collaborate with Coca-Cola procurement to validate monthly forecasts for both NAOU and Bottler business.
Coke Engineering/COM Resource: Serve as the primary contact for Coca-Cola engineering and product management inquiries, assisting with field unit issues.
Bid file Creation and Maintenance: Maintain and update pricing files with Coca-Cola, ensuring timely communication of changes and justifications.
Customer Relationship Management: Manage customer-facing interactions, including presenting data, analyzing trends, addressing objections, and drawing insights from analytics.
Proactive Communication: Regularly engage with Coca-Cola to communicate shipment priorities and other pertinent details. Constantly maintain and drive a customer service mindset throughout teams; encourage cross-functional working relationships to enhance the delivery of the best possible service to internal and external users.
Sales Operations (Billing) Responsibilities:
Reporting: Generate and distribute reports for Coca-Cola, including:
Weekly reports on inventory levels, shipments, and critical orders
Monthly reports on lead times, shipments, and key metrics
Daily revenue tracking for the sales team
Rebate tracking
Order Tracking: Track new purchase orders and coordinate shipment priorities, ensuring alignment with Coca-Cola’s needs.
Issue Resolution: Handle escalated issues that cannot be resolved through COCE, ensuring timely follow-up and resolution.
Revenue Tracking: Provide daily updates on revenue as applicable.
SCAR Resolutions: Collaborate with engineering teams to address equipment issues through SCAR reporting.
Who You Are
Customer Focus: Demonstrating strong customer relationship management and addressing client needs proactively.
Communication Skills: Clear and concise written and verbal communication, particularly when presenting data or resolving issues.
Collaboration: Ability to work cross-functionally with teams such as engineering, procurement, and customer service.
Attention to Detail: Ensuring accuracy in reporting, billing, forecasting, and other operational tasks.
Skills/Experience We’re Looking For
Strong analytical abilities, with the capacity to interpret data and derive meaningful conclusions.
Proficiency in Microsoft applications and proprietary software to generate detailed reports.
Excellent written and verbal communication skills, with the ability to present information effectively.
Problem-solving aptitude with a proactive approach.
Ability to manage multiple tasks, prioritize effectively, and maintain strong organizational skills.
Self-motivated with a desire to grow within the organization, taking on new challenges over time.
Required Qualifications
3-5 years of experience in a related field such as sales operations, customer service, supply chain, or business analysis. Experience in the beverage or consumer goods industry would be a plus.
Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, or a related field is typically preferred.
Advanced proficiency in Microsoft Office (Excel, PowerPoint, etc.) and experience with CRM or ERP systems.
Data analysis skills or experience using tools such as Power BI, Salesforce, or other reporting tools would be beneficial.
Experience with forecasting, order tracking, and revenue management processes.
Familiarity with sales processes, pricing models, or customer account management.
Benefits
We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment. Here are some of the highlights:
Medical, Dental, Vision, and Prescription Drug insurance plans
Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family
Tax advantaged spending accounts for health and dependent care expenses
Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
Generous paid time off for personal use, holidays, and parental leave
Company-sponsored life insurance
401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
Financial and retirement advising
About Marmon Holdings
Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion. Marmon’s 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
With more than 100 autonomous manufacturing and service businesses, Marmon Holdings, Inc. may be the biggest company you’ve never heard of. Part of Berkshire Hathaway Inc., Marmon is a global industrial organization comprising 11 diverse groups with 20,000-plus employees and $10 billion in annual revenue.
As leaders in every industry we serve, Marmon companies have earned a great degree of independence. And our people thrive on an entrepreneurial spirit. At the same time, our group structure gives every Marmon company access to the expertise of other Marmon companies serving the same or related markets and customers – all with the support of the entire Marmon organization.
Working together, we become something more than the sum of our parts. We become the most reliable solution provider for a broad range of industries and customers worldwide.
In every case, Marmon’s success is due to our people. People with talent, drive and high ethical standards. People who are following their passions and building their careers across Marmon.
Want to learn and perfect your craft? Want to sharpen your skills while helping to solve challenges for our customers and our world? Looking for a chance to grow within – or perhaps outside – your field? Find a Marmon company that matches your passion. And see what you can do with the support of a team that values your contribution.
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