Head - Reefers - Military veterans preferred

Job Purpose

• To steer the growth and development of Reefers PAN INDIA.
• Generating high profile leads for Reefers
• Personally leading conversion and developing solutions of high value targets
• Owning high value key accounts
• Steering solutions and pricing levels
• Analysing market and sharing feedback on market levels with Procurement & Capacity Management Team (PCM)

Main Accountabilities

• Subject matter expert on Reefers
• Understanding market situations, available services, and implications
• Point of contact / subject matter expertise related to Reefers
• Responsible for Business development of the Sector
• Monitors Day to day operations and customer service for Customers.
• Reporting and Data Management – Reports, Dashboards, Order Management etc.
• Drive business development activities for High Value Targets, support RFQs with strategic importance
• Conduct Periodic Trainings
• XBU contacts
• Manage and Drive annual Customer interactions through meetings, conferences etc
• Understanding of competitor solutions and behavior
• Manage Thermonet Certification at Stations and Onboarding of Customers
• Deep understanding of service offerings of DGF (USPs) for Reefers and overall • “Spin doctor” and multiplier for new solutions
• Understanding of business profile of key customers on the trade lane, incl. personal contact to such customers
• Farmer for High Value customers on the trade
• Develops a high-performance service culture and team within the country that nurtures and encourages service excellence
• Effectively coordinates with PCM and sales to get business onboard.
• Identifies training needs and opportunities to develop a highly skilled functional department. Trains and develops the key stakeholders
  

Requirements for the Job 

• Good understanding of the global forwarding industry and the DGF business models
• Worked previously with Highly recognized forwarder known to carrier community for Trade as well as within DGF  
• High profile product knowledge with operational background, strong commercial mind-set.
• Proven track record on ocean freight solutions, Product, Operations and pricing
• Experience in developing and executing strategic and tactical plans, in a large and dynamic environment. 
• PAN India knowledge of Reefer Market 

Education

• Bachelor’s degree
• MBA or other PG Operations degree preferred.
• Excellent communication skills
• Good communication and presentation skills
• Ability to take ownership and proactively address topics.
• Ability to handle multiple and hanging priorities.