Associate Director of Institutional Research

Department: Institutional Effectiveness and Strategic Initiatives

Location: Wellesley Hills

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

All openpositions are Hybrid & On-site, and employees are expected to be on-site as per their approved schedule.

All open positions are Hybrid & On-site, and employeesare expected to be on-site as per their approved schedule. The ideal candidatewill join a vibrant and inclusive educational community, and have a desire andability to work with a diverse population. The candidate hired into this role should have a strong analyticalbackground with experience in both quantitative and qualitative data,understand how institutional data is used to guide decision-making by Collegestakeholders, and be enthusiastic about employing data visualization tools aspart of efforts to increase access to data across the College. In consultationwith the Associate Dean for Institutional Effectiveness, the Associate Directorwill oversee the Office’s creation and maintenance of institutional dashboards(Tableau), coordinate responses for external reporting, respond to internaldata requests for analyses related to College policies, business practices, andinstitutional effectiveness. TheAssociate Director provides support and guidance to the Analysts and ResearchAssistant within the Department as well as direct support to the AssociateDean.

The Associate Director isresponsible for verifying data from multiple databases and College systemsincluding PeopleSoft, Alchemer, and EAB Navigate. The Associate Director will collaborate withprofessionals in other departments across the College to promote institutionaleffectiveness and planning; support efforts to improve student learning,retention, and experience; and work to help the College meet its equity goalsand objectives as outlined in its strategic plan. This role will includeresponsibilities related to College-wide planning, data governance, andaccreditation as well.

Key Responsibilities and Duties:

• Coordinate reporting to various state and federal reports (e.g. IPEDS, HEIRS, and others);
• Supervise the production of publications for the College website including the Fact Book;
• Engage in collaborative efforts to support the specialized and general accreditation process;
• Analyze and interpret data to produce audience-appropriate reports, executive summaries, fact sheets, graphic presentations, and visualizations;
• Guide the development and maintenance of institutional dashboards and supervise others in this work;
• Lead the collection, analysis and dissemination of national surveys including the Community College Survey of Student Engagement (CCSSE);
• Provide oversight for institutional surveys and focus groups as well as the analysis of related data;
• Ensure that institutional data collection and reporting processes are reliable, valid and ethical;
• Supervise department staff including analysts, interns, and work study students;
• Co-chair the Institutional Review Board;
• Represent the Office of Institutional Effectiveness on College committees;• Represent MassBay on DHE and other state-wide committees;
• Other duties as assigned.
  

Commitment toEquity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
• Engage with the Office of Diversity on issues related to underserved student success;
• Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and
• Engage in conversations with colleagues andstudents regarding best practices within the discipline or programmatic relatedto equity and inclusion.
  

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Required Qualifications:

• Master's degree in a research-related field, such as statistics, social science, mathematics, or information science. Five years of experience in Institutional Research may be substituted for a Master’s degree;
• Minimum three years of professional experience in data gathering, quantitative and qualitative analysis, and /or data reporting within a higher education context;
• Advanced expertise with software for office productivity (e.g. MS Word and Excel), statistical analysis (e.g. SPSS) and data visualization (e.g., Tableau);
• Excellent analytical, communication, report writing and presentation skills, especially the ability to communicate analysis and research to broad audiences;
  
• Strong organizational skills, attention to accuracy, and mature judgment.
  

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
• Experience working in a diverse environment;
• Demonstrated commitment to working with underserved students;
• Doctoral degree and five years of relevant experience in Institutional Research/Effectiveness;
• Demonstrated leadership experience and growth within Institutional Research/Effectiveness;
• Experience in leading research design, data collection and retrieval, survey design, data visualization, statistical analysis and reporting in support of senior-level decision-making;
• Understanding of relational databases and experience with SQL;
• Commitment to equity and inclusion in research design;
• Collaborative mindset and the ability to work across a wide variety of team members and stakeholders;
• Experience with higher education reporting needs and systems, such as IPEDS and HEIRS;
• Demonstrated understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff, and faculty.
  

Additional Information:

Salary Range: $85,000- $95,000

As a Massachusetts State Employee, youare offered an outstanding suite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
• Affordable Dental Insurance and vision discount program
• 12 paid State/ Federal holidays
• Generous sick, vacation, and personal time
• Telework option depending on the role/department
• Flexible Spending Plans to reduce your taxable income
• Low-cost basic and optional life insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
• Tuition Benefits for employees and dependents at state colleges and universities
• Free Employee Assistance Program (EAP)
• Eligibility towards Public Service Loan Forgiveness (PSLF)
• Free gym and parking on campus

Need more info: https://www.massbay.edu/employment/benefits

Position Type: Non Unit Professional

Application Deadline: November 5, 2024, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Telework: MassBay is pleased to offer its staff theoption of telework. Employees upon being hired into a position will have theoption to apply for a telework schedule. Telework is not guaranteed and allstaff must have the ability to report to campus as needed.

Staff

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College isan affirmative action/equal opportunity employer and does not discriminate onthe basis of race, color, national origin, ethnicity, sex, disability,religion, age, veteran status, genetic information, pregnancy or relatedconditions, gender identity, sex characteristics, sex stereotypes or sexualorientation in its programs and activities as required by Title IX of theEducational Amendments of 1972, the Americans with Disabilities Act of 1990,Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil RightsAct of 1964, and other applicable statutes and college policies. The Collegeprohibits Sex-Based Harassment. Inquiries or complaints concerningdiscrimination, harassment, or retaliation shall be referred to the College’sAffirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the EqualEmployment Opportunities Commission or the United States Department ofEducation’s Office for Civil Rights.