2024-10-13
Simpson Gumpertz & Heger
Other
/yr
employee
contract
Waltham
Massachusetts
02451
United States
Simpson Gumpertz & Heger
Do you want to help engineer whats next?
Simpson Gumpertz & Heger (SGH) is a national engineering firm committed to delivering holistic advice for our clients most complex challenges. We leverage our collective and diverse experience, technical expertise, and industry knowledge of structures and building enclosures, advanced analysis, code consulting, and applied science & research to deliver unrivaled, comprehensive solutions that drive superior performance. With more than 750 employees in nine office locations throughout the United States, SGHs industry-leading teams constantly seek to advance the meaning of whats possible.
We want someone passionate about problem solving and technical support.
The Helpdesk Coordinator is responsible for overseeing the daily operations of the helpdesk team, ensuring that IT support requests are handled efficiently and effectively. This role involves coordinating daily operation of helpdesk staff, solving helpdesk tickets and maintaining a high level of customer satisfaction.
What Youll Do:
What Youll Need:
What makes careers at SGH so special?
The only way to advance is to question and explore. Every member of the SGH team is both a learner and an educator, committed to advancing ourselves, our teams, and our industry. Together we are creating a community that never settles for what is, but always seeks what could be.
There are many reasons to love SGH.
SGH is an Equal Opportunity Employer and we value diversity in our workforce. We are committed to providing equal opportunities to all job applicants and employees. We consider all qualified applicants and encourage individuals with disabilities and protected veterans to apply. If the application system is not accessible to you, or you need a reasonable accommodation to apply due to a disability, please email jobs@sgh.com
Working Conditions:
While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand, and finger skills in the use of a keyboard, mouse, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.
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