General Manager - Military veterans preferred

Position: General Manager
Location: Suffolk - IP31 2BG
Grade: RCS I
Contract Type: Full Time – Permanent
Closing Date: Sunday 6th October 2024

While logistics is at the heart of what we do, it's our incredible team that truly makes us shine. With a global workforce spanning over 500,000 members across 220 countries, we've assembled a powerhouse of talent that drives our success. But we're not just about numbers - our commitment to innovation and embracing cultural diversity sets us apart from the rest.

At DHL, we believe in offering unparalleled opportunities for personal and professional growth, making us one of the most sought-after companies to work for. So, if you're someone who wants to be part of a team that's making a real difference in the world, then join us on this incredible journey. Get ready to embrace change, unleash your potential, and be a part of something extraordinary.

We have an exciting opportunity for a General Manager based near Bury St Edmunds, Stanton to work within our Automotive Manufacturing Logistics division.

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

• Define the sites operational potential based on the business strategy and ensure operations are performing to their potential in a simple and sustainable way.
• Lead commercial reviews with the customer for growth and renewal and develop customer relationships year-on-year to ensure customer retention and loyalty.
• Lead the overall approach to resource planning and management, direct reports are recruited, assessed, trained and resources are planned to meet the forecasted volumes and managed to achieve optimum performance within budget and the organisational structure is lean and efficient.
• Accountable for the overall multiyear performance of the sites, including achievement of agreed customer KPIs, delivering site budget, financial results and other internal KPIs (eg. safety, operational, employee related etc).
• Lead and participate in Performance Dialogs, Gemba walks and Town Hall meetings and lead by example reinforcing behaviours that align with DHL culture, respect, and results.
• Responsible for partnering with local HR Business Partner regarding any employee/industrial relations matters e.g. unions, works councils etc.

You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

• Previous experience in managing a Warehouse Operations and Transport Operations,
• Senior Operations Management/Site Leadership with P&L responsibility, ideally with an understanding of Open and Closed Book contracts, desirable.
• Leadership skills, experience in managing several reporting layers below.
• Building and maintaining customer relationship, along with stakeholder management and decision making skills.
• A passion for people and customer engagement, leading a team and developing that team and their abilities and skills.
• A real can do, passion and right first time attitude towards working and being part of a team that delivers.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Access to the Company Car or Car Allowance scheme
• Free confidential 24/7 GP Service
• Hundreds of discounts (including Retail, Childcare + Gym)
• Affordable loans & Enhanced Pension Scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more:

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging:

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#UKIDSCWellBein