Regional Donation Manager - Military veterans preferred

SUMMARY FUNCTION: Assists in the day-to-day management, coordination, and participation in DCIDS's Organ Recovery, Referral Management, and Hospital Development activities for the Southern Region of New Mexico. Facilitates the implementation and didactic training of policies and procedures, facilitates hiring, training, and provides daily supervision and support to all regional staff. Provides feedback on employee performance and participates in the evaluation process as needed. Serves as the regional hospital development representative responsible for the development and implementation of hospital specific plans for each assigned hospital to maximize donation and promote a culture of donation. Effectively interacts with key hospital personnel to develop and streamline the donation processes. Develops and maintains relationships, creates and implements donation education, conducts data analysis and marketing initiatives to maximize donation potential in assigned hospitals. Responsible for maintaining a regular presence in assigned hospitals to ensure a high level of service. Interfaces with and represents DCIDS interests when dealing with community organizations.

MAJOR DUTIES AND RESPONSIBILITIES

1. Cultivates hospital executive and physician relationships that increase donation.
2. Engages with the executives and physicians throughout the region to create a positive donation culture in partner hospitals.
3. Regularly meets with executives and physicians and assists in service recovery and conflict resolution as needed.
4. Manages regional staff performance. Oversees evaluation of staff by tracking and processing performance data used to complete employee performance scorecards.
5. Supervises the day-to-day activities of staff. Ensures adherence to standard operating policies and procedures. Ensures the timely provision of all potential donor evaluations, standard approach, obtains authorization, donor management guidelines, organ allocation and organ recovery services. Ensures that the call schedule is adequately covered at all times.

PHYSICAL TRAITS: Sits, stands, bends, and walks. Observes, speaks, and listens to donor families and hospital staff. Reads, writes, and communicates both verbally and in writing. Lifts and carries tissues, specimens, and equipment up to 100 pounds. Visually assesses donor and performs surgical procedures in a sterile environment. Travels by vehicle or plane to and from recovery sites.

QUALIFICATIONS:

Education Required:

Bachelor’s Degree in a related field or equivalent work experience

Experience:

Five years OPO clinical experience with at least two years being in a leadership or supervisory role required

Computer Skills:

Working knowledge of computers and Microsoft Office applications is required.

Certifications and Licenses

Must maintain valid driver’s license and ability to pass MVR underwriting requirements.