Pharmacy Patient Support Rep/OnCall/UKHC - Military veterans preferred

2024-09-18
University of Kentucky
Other

/yr

  employee   contract


Lexington
Kentucky
40502
United States


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Posting Details

Job TitlePharmacy Patient Support Rep/OnCall/UKHCRequisition NumberDU11563Department NameH5000: CHANDLER - RETAIL PHARMACYWork LocationLexington, KYSalary Range$17.50-$27.31Type of PositionTemporaryPosition Time Status On CallRequired Education
HS
Required Related Experience
2 years
Required License/Registration/Certification
None
Physical Requirements
This position requires use of a computer workstation, completion of tasks with repetitive motions.
Shift
Varies- Monday- Friday 7:30am- 5pm; no weekend availability
Job Summary
Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope.
Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDeadline to Apply12/15/2024Our University Community

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.



Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. Please choose the answer that best describes your years of paid, full-time employment experience in securing, implementing, or optimizing electronic medical records (EMR) or other health information technology.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  2. Do you have training and/or experience with Epic?
    • Yes
    • No
  3. Do you have experience with customer service in an academic or other professional setting where it was necessary to deal with the public by phone and/or in-person?
    • Yes
    • No

Applicant Documents
Required Documents
  1. Resume
Optional Documents








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