InComm
National Account Manager II
US--
Job ID: 2024-15936
Type: Full-Time
# of Openings: 1
Category: Sales/Account Management
InComm Payments
Overview
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
Responsibilities- Ongoing communication with each retailer by leading or facilitating weekly status calls and tracking open items
- Assist with planning new store setup and support
- Assist with executing new product and program launches
- Marketing and advertising support:
Maintain marketing and advertising calendar and marketing tracker
Plan, setup and manage promotional activity tracker and creative for all promotional assets
Support and participate and annual tradeshows
Assist with analyzing and maintain a database of all promotions/shipper/planogram analysis
Manage and track spending of all contract associated funds, including creating check requests and Oracle offers
Reporting and analysis:
Assist with and support weekly, monthly and annual reporting for retailer and InComm including a monthly scorecard/recap
Assist with and support ad hoc analysis including, product, fixture, competitive ad tracker and SKU rationalization and analysis for POG in JDA
Assist with and support forecast new opportunities and existing business in retailer commission, topline, and GAAP $
Work with InComm category analysts to run and review promotional results
Support with presentations for business review presentations, promo summaries, new partner/program proposals and partner alliance
Maintain fixtures components, inventory and planograms utilizing JDA software
Primary Liaison with InComm warehouse team to support all kitting and orders
Assist with the on-going management of InComm Auto Replenishment and OOS levels
Maintain and manage InComm’s MDM (Merchant Data Management) for new store locations as well as zero store sales management
Secure allocations from individual product owners as needed, to get ETAs on new products/initiatives, etc.
Manage all new production requests working with DC to ensure inventory is delivered on time for launches.
Forecasting future needs on cards based on a formula that includes current sell-through rate, expansion and new stores.
Liaison for store support and merchandising initiatives and maintenance.
Support retailer product information system, I.E. Product Information Management (PIM) softwar
Work closely with merchandising to ensure inventory is being counted and recorded correctly.
Collaborate with merchandising teams on special initiatives/resets/addressing problems to resolution
Reviewing reports/pictures provided by merchandisers to ensure execution and compliance with account team and retailer strategy.
Regular support, troubleshooting and resolution for store level, billing and Customer Service Issues
Ongoing Maintenance of databases, including: master store list, fixture list by store, pricebook and InComm merchant program file.
QualificationsBachelor's degree. Significant work experience may be considered on a case by case basis in lieu of a degree
1 to 3 years of Account Management experience
Experience utilizing JDA or similar POG software
Point of sales marketing services or sales experience
Prepaid or gift card business experience
Risk analysis
Strategic account planning
Communication and teamwork
Business strategy and process skills
Previous experience in vendor analytics preferred
Proven ability to function in a fast-paced, time sensitive environment
Ability to create and analyze product sales reports
Proven ability to create and implement strategic plans
Excellent presentation and negotiation skills
Proven ability to prioritize workload throughout multiple accounts
Must be driven to identify and meet customer needs and expectations
Ability to listen attentively, respond effectively and resolve client issues
Ability to project manage through planning and scheduling
Proficiency in Microsoft Office software.
Proven ability to work independently
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
*This position is eligible for the Employee Referral Bonus Program Tier II
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