Network Ops Engineer - Military veterans preferred

Intelligent Waves, LLC


Network Ops Engineer

US-VA-Reston

Job ID: 2024-3712
Type: Regular Full-Time
# of Openings: 1
Category: Corporate
DTRA - Reston, VA

Overview

Since 2006, Intelligent Waves has delivered mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network engineering, software development, and platform mission support. Always ready. Anytime. Anywhere. Any domain.

Intelligent Waves is growing rapidly and has an outstanding new opportunity for a Network Ops Engineer to work on an important technical program for a major DoD organization headquartered in Reston, VA. This contract was awarded recently and is expanding rapidly over the next few months.

Location: This position is based in Reston, VA

Travel: None

Schedule: Will work as part of an overall team to provide needed coverage and support. This Network Ops Engineer position work schedule is listed as follows (Night Shift - Midnight - 0800 Thursday through Monday).

Security Clearance: Must be a United States Citizen and hold a current TS-SCI security clearance.

Employees are required to follow all company and customer site COVID-19 protocols.

Perform real-time monitoring and maintenance operations of network devices, server assets, mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Serve as Tier III support to escalate and resolve technical issues on operational network environments. Collaborate across multiple engineering disciplines, resolving network incidents to ensure optimal network operation center performance, and build, configure, test, harden, and decommission Windows and Linux servers. Conduct indepth research into vendor-specific technical documentation, system event logs to identify root causes and provide expert recommendations to resolve long-standing issues and conduct firewall changes, create or troubleshoot F5 iRules, and manage DNS entries and port security. Configure interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices and analyze zone-based firewall policies on Juniper SRX Firewalls. Support the operation and maintenance of critical Windows and Linux systems to maintain operational availability and an excellent security posture through system configuration and patching or STIGs maintenance. Log and track all work products in ticketing systems, recording applied diagnostic techniques used to complete the tasks, and develop and maintain comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions. Perform in an alternate work week schedule to provide support for all outages on weekends and be the first point of contact during any weekend support operation.

Required:

• Experience as a System or Network Administrator, using Active Directory
• Experience with developing and enhancing IT troubleshooting processes
• Experience with DoD IT security requirements, including installing patches
• Experience with monitoring solutions, including SolarWinds, Infoblox, Splunk, or Cisco ISE
• Knowledge of common ports and protocols and Layers 1-4 of the OSI model
• Ability to work a modified shift schedule, including occasional holidays and weekends, e.g. Midnight - 0800 Thursday through Monday)
• DoD 8570 Level II Security Certification, including Security+

Desired:

• Experience with virtualization, including VMware and VDI
• Experience with task automation or system orchestration via PowerShell
• Experience with basic network administration, including switchport configuration, zone-based firewall policy management,
• DHCP support, and DNS management
• Experience with managing enterprise applications, including Microsoft Exchange, JIRA, Microsoft SCCM or MECM, and Skype for Business
• Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium
• Ability to extract and document user requirements
• Possession of excellent written and verbal communication skills

Since 2006, Intelligent Waves has remained committed to providing quality engineering, operations, and intelligence solutions to our clients and it all starts with YOU. Intelligent Waves provides a great and generous benefits package to include medical, dental and vision, paid PTO, life & disability packages. We also invest in our employees' futures by contributing with vesting starting from DAY 1, technical training, tuition bonuses, and much, much more.

Clearance Statement: Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Only US citizens are eligible for a security clearance. For this position, Intelligent Waves will consider only applicants with security clearances.

Intelligent Waves LLC is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination based on race, color, age, gender, religion, national origin, disability, sexual orientation, and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.

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