2024-08-24
CrowdStrike, Inc.
Other
/yr
employee
contract
Sunnyvale
California
94086
United States
CrowdStrike, Inc.
Full time
R19741
About the Role:
As the L&D Manager, you will lead end-to-end learning program solutions, heavily focused on in-person and virtual course facilitation and delivery of people manager and team effectiveness/building content. Using expert facilitation skills, you will be responsible for creating engaging and inclusive live in-person or virtual experiences for CrowdStrike people managers and teams worldwide. As a global company, the role requires scheduling flexibility for multiple time zones and availability for domestic and global travel for onsite learning programs. Audiences can include CrowdStrike employees across all levels, from intern to C-suite. You will report to the Director, Leadership, Learning & Development (LLD), within Global HR.
What You'll Do:
Manage assigned learning programs from end-to-end, including initial project scope definitions, delivery strategies, and continuous program updates and maintenance
Lead and manage the team effectiveness learning curriculum for the LLD team, including the design and development of facilitator-led courses as well as self-service workshops for people managers
Use instructional design methods (i.e., ADDIE, Merrill’s Principles, Bloom’s Taxonomy) to create employee-centric team effectiveness and team building curriculum
Incorporate adult learning theory to develop and build learning assets and solutions using authoring software and tools, such as Microsoft PowerPoint, Articulate 360, Captivate, Vyond, and graphic/video software (i.e. Adobe suite, iMovie)
Build and manage relationships with business leaders, HR Business Partners, external consultants and other key stakeholders to understand each function's strategy and priorities and translate those into learning goals and opportunities
Collaborate with subject-matter experts (SMEs) and functional stakeholders to perform needs analysis, scope projects, and evaluate existing materials to identify the appropriate approach and content for CrowdStrike’s diverse audiences
Oversee learning program operations, including communications, forecasting, scheduling, strategy, measurement, and logistics in alignment with the overall LLD Roadmap
Provide learning admin support, including LMS administration, intranet communications, and content repository site management
4+ years of experience with facilitating, teaching, and presenting to a wide range of employee audiences, from interns to C-suite, of size varying sizes
4+ years of in-person and virtual facilitation on leadership, employee, and team development content
4+ years of experience partnering, collaborating, and consulting multiple internal business partners and stakeholders
3+ years of experience in instructional, user-experience, training or process design
3+ years of experience delivering learning content to a global, multi-region audience
Bachelor's degree or equivalent years of professional experience
Passion for developing and supporting people managers to help them grow and succeed in their leadership roles
A creative and unique design approach to building team effectiveness experiences
Global perspective and ability to think and plan at scale
Organized with a strong attention to detail
Engaging and approachable facilitation skills and able to build connections with learners
Excellent interpersonal skills and ability to build and sustain relationships
Adaptable with the ability to flex to frequently changing needs
Ability to manage complex and highly visible learning programs
Ability to make decisions based on multiple, often conflicting perspectives
Positive team player willing to collaborate and support on all LLD program curriculum as needed
MBA, Master’s degree, or certifications in adult learning or learning technologies
Experience using assessment-based learning (i.e. Everything DiSC)
Work experience in a SaaS or technology-related industry
#LI-MG1
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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Notice of E-Verify Participation
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