Sales Coordinator - Military veterans preferred

Job Details

Description

We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.

ABOUT THE ROLE

The Sales Support Coordinator will work closely with the Sales Support Manager and team to maximize sales by providing necessary administrative support; work in partnership with Academic Sales to gather data and facilitate the exchange of communication between internal and external contacts; will represent the team on projects involving sales/customer data and systems, and manage system changes required by the sales teams and/or key accounts with the ultimate aim of maximizing sales of Global Academic across markets.

Primary Responsibilities:

• Assist the Global Institutional Sales teams to enable them to meet or exceed sales targets, both for specific initiatives and annual territory goals;
• Liaison with the Corporate Sales and Licensing team with the creation and dissemination of data for quotes as needed;
• Work within Salesforce to update account information or provide guidance on quote creation and order processing;
• Process trials as needed
• Assist Sales in using various databases, customer information, title lists, and liaising with other areas of the business to resolve customer queries;
• Assist in order processing using necessary systems;

ABOUT YOU

• Previous experience in sales or sales administration roles is essential
• Previous experience in customer service roles is highly preferred
• An understanding of the publishing industry and its specific reporting needs and common stumbling blocks preferred
• Must have excellent organizational, administrative, communication, and inter-personal skills, and possess the ability to comfortably liaise with many departments and levels of hierarchy.
• Must be able to prioritize and effectively manage time, be a team player, be proactive, possess the ability to work under deadlines
• Must be detail oriented
• Must be proficient in the full MS Office Suite and possess the ability to learn new software programs and work in them comfortably
• Experience with Salesforce preferred but not essential

BENEFITS

We care about work/life balance at OUP. We offer 15 days’ vacation time that rises with service, 10 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies.

We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance.

We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings.

Position Location: This role can be hybrid, based out of Cary, NC or remote in the United States.

GJC Level: S3 (for internal purposes only)

Salary: $36,400 - $52,000 dependent on skills and experience

We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Qualifications

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Education

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Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)