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Senior Test Manager

With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about delivering innovative and scalable software solutions that drive business growth and enhance customer experiences. We strive to stay at the forefront of technology advancements, constantly exploring new tools, frameworks, and methodologies to ensure we provide the best solutions to our clients. Our team is dedicated to continuous learning and professional development, fostering a culture of collaboration and knowledge sharing. We are committed to delivering high-quality software that meets the needs and exceeds the expectations of our stakeholders while adhering to industry best practices and standards. No matter your level of Test Management proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #SeniorTestManager #DevSecOps #AutomationTesting

Grow together
We are looking for a highly skilled and experienced Senior Test Manager with expertise in Java, Oracle, Linux, Selenium, Splunk, Load Testing, and Functional Testing to join our dynamic team. If you are passionate about ensuring the highest standards in software quality and have a strong background in managing complex testing projects, we want to hear from you!

Key Responsibilities:

• Testing Strategy & Management:
• Develop and implement comprehensive testing strategies to ensure the quality and performance of software applications.
• Oversee all aspects of testing, including planning, execution, defect tracking, and reporting.
• Ensure that testing processes align with industry best practices and company standards.
• Project & Release Cycle Management:
• Lead and manage the testing phases across multiple projects, ensuring that deadlines are met, and quality is maintained.
• Coordinate and manage the release cycles, working closely with development, operations, and other stakeholders to ensure smooth deployments.
• Identify and mitigate risks related to testing and release activities.
• Team Coordination & Leadership:
• Work closely with cross-functional teams, including development, product management, and business colleagues, to ensure that testing requirements are well understood and integrated into project plans.
• Collaborate with external vendors and partners to ensure alignment on project goals and deliverables.
• Provide leadership, mentorship, and guidance to testing teams, fostering a culture of quality and continuous improvement.
• Stakeholder Communication:
• Act as the primary point of contact for all testing-related activities, providing regular updates to senior management and business stakeholders on project progress, risks, and issues.
• Facilitate communication and collaboration between teams to ensure that testing efforts are aligned with business objectives.
• Continuous Improvement:
• Drive the adoption of new tools, techniques, and best practices to enhance the efficiency and effectiveness of testing processes.
• Continuously assess and improve testing methodologies to adapt to changing project needs and industry trends.

 What you should have:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 10 years of experience in software testing, with at least 3 years in a leadership or management role.
• Proven experience in managing complex testing projects and release cycles in a fast-paced environment.
• Strong knowledge of testing tools, methodologies, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work collaboratively with diverse teams and stakeholders.
• Experience in working with external vendors and partners.
• Experience with monitoring tools (Splunk, Dynatrace, Grafana etc).
• Experience in Business performance and analysis (problem solving skills) Leadership experience (global business/technology modeling complex projects) Communication and presentation capability to clearly get across a message.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Outpatient (unlimited) and inpatient medical coverage for employees.
• Personalized flexi benefit plan for you and your family.
• Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
• Modern offices with free parking space.

Great Team

Hi, I'm Thangaraj Shanmugam, and I'm currently serve as a Manager at DHL IT Services. I began my journey at DHL IT Services in 2015 as a Senior Application Support Specialist with the Global Rating Engine team. My passion for working closely with the Rating & Billing team fueled my growth within the company, and I quickly advanced to the role of Principal Application Support Specialist. In 2020, I transitioned into a management role, leading the Global Rating Engine team. Together with the strong backing of a diverse and multinational team, we're driven by our shared passion for technology. I look forward to having you on board!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.