Head of Ocean Freight - Military veterans preferred

Job Purpose:

• Lead Ocean Freight Operations and Customer Service at the country level.
• Implement strategies to ensure a seamless flow of goods and information across the global supply chain.
• Maximize profitability and optimize business and human assets in alignment with country strategy and corporate guidelines.

Job Responsibilities:

·       Craft and implement ocean freight operations and customer service strategy in line with the country’s business strategy, corporate guidelines, and policies.

·       Lead planning, budgeting, and implementation of ocean freight plans to drive profitability, volume growth, and service expansion.

·       Develop, organize, and control large country projects for fast, reliable, efficient, and affordable ocean freight solutions.

·       Manage end-to-end capacity, optimize network procurement, and implement consolidation opportunities for effective operational management.

·       Oversee decisions for operation sites, capacity procurement, technical support, and local purchasing in accordance with corporate policy.

·       Develop strategic focus and steer customs business, including product development and monitoring preferred carrier usage and incentive deals.

·       Conduct market profiling, customer, and competitor research to identify opportunities and challenges, and define effective pricing strategies.

·       Support sales interactions with key customers, providing pricing and margin guidance, and assisting with bids, RFQs, and customer presentations.

·       Define and ensure compliance with corporate standards, procedures, and specifications, and introduce best practices for operations.

·       Build and maintain strong relationships with internal departments and third parties, influence stakeholders, and champion cooperation for integrated problem-solving solutions.

Required Qualifications & Skills

·       Bachelor's degree in a related field (e.g., Supply Chain Management, Maritime Business, International Trade) OR proven professional qualification in the Freight Forwarding & Logistics industry.

·       At least 8 years of experience in Freight Forwarding & Logistics Business (preferably in a Senior Management role).

·       Functional experience in P&L management & operations experience, Strategy Implementation, Business Strategy/Operations, Business Development, Revenue Growth, Project Management, Stakeholder Management, Presentation & Storytelling, People Management, and negotiation.

·   Demonstrate high integrity with a proven compliance record and a commitment to a strong work ethic.