Head of Product, ISS Market Intelligence - Military veterans preferred

Institutional Shareholder Services

Location: New York, NY, US
Type: Full time
Req ID: JR_6918

Let’s be #BrilliantTogether

The Head of Product for ISS Market Intelligence (ISS MI) is an opportunity for an experienced product executive with a proven track record of developing globally distributed, data-centric product organizations to lead the development and execution of the ISS MI product vision, transforming our industry leading datasets into accessible, user-centric solutions with best-in-class capabilities. The Head of Product will lead and manage teams across ISS MI’s global operating footprint, including in the US, Canada, EMEA and APAC, and across our MarketPulse, MarketSage, MarketPro, and MarketReach product suites.

Overall Objectives

• Collaborate with other ISS MI leaders to translate ISS MI’s strategic vision into actionable product plans, ensuring that our product strategy aligns with our overall goals and market needs and that each solution in our product suite is aligned with specific customer needs and competitive requirements

• Own our overall product strategy and collaborate effectively with multiple stakeholders and global cross-functional teams to ensure our success.

• Own overall and solution-specific product roadmaps, with a balanced approach to innovation versus practical implementation, all guided by defined user needs, technical capabilities, and strategic priorities

• Develop, analyze and prioritize new, innovative product features in line with our business and revenue goals, based on in-depth market, competitor and user research

• Drive a product team culture that emphasizes data analysis, user feedback, and experimental insights to inform product decisions

• Form a strong partnership with sales, marketing and customer success teams, providing detailed market, pricing and competitive analyses, product differentiation and positioning intelligence, and thorough product training collateral

Core Responsibilities

• Product Strategy and Management

  • Lead the end-to-end lifecycle for our product portfolio

  • Launch new products internally and externally, closely aligned with all relevant stakeholders.

  • Work closely with other ISS leaders on innovation projects, expediting time-to-market for new products and ensuring that enhancements to our products are prioritized appropriately

  • Develop a deep understanding of current and future customer needs and industry trends

  • Evaluate the product portfolio and take proactive measures to address areas needing improvement

  • Proactively assess and mitigate risks within our products and their respective teams

• Team Leadership

  • Provide leadership and coaching to product managers, guiding them towards achieving team objectives and supporting their professional development

  • Cultivate a positive and inclusive culture by collaborating closely with peers, encouraging open and transparent communication

  • Ensure close collaboration and consistent communication within the product team and with all stakeholders across ISS, in particular building strong relationships with data operations and development teams that are critical to the success of our products

  • Implement continuous improvement initiatives to enhance team skills and methodologies

Required Skills and Behaviors, Experience

• 10+ years in product management, with a history of successful product launches and lifecycle management for SaaS-based data and analytics solutions; B2B solutions with integrations into leading CRM platforms preferred

• Significant experience and expertise in B2B asset management, wealth management, and insurance markets, with focus on investment product development, distribution and marketing

• Proven track record of leading teams in larger global organizations (500-5000+), with a demonstrated ability to act has an executive leader who can mentor, inspire, and drive high levels of performance and innovation across multiple layers of managers and individual contributors, while also diving deep into execution when necessary

• Exceptional analytical and problem-solving skills, with history of driving decisions based on data, market research, and user feedback, while also demonstrating comfort when there is limited information

• A strong emphasis on user experience and design thinking, with experience in user research, feedback loops, and usability testing

• Proficiency in commercial analysis and business case development

• Ability to develop and maintain key internal and external relationships, along with informal networks.

• Strong coaching aptitude in product management tasks and methods

• Strong organization and time management skills

• Polished communication skills – verbal, written, formal presentations

• Ability to engage effectively and build relationships at multiple levels of an organization

• Dedication to developing subject matter expertise on core market, competitors, product offerings

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being.

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.

ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

We are proud to offer the following featured benefits

• Medical, Dental and Vision – multiple PPO plans to choose from

• 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution

• FSA and Commuter benefit programs

• Generous Paid Time Off (annualized minimum of 20 days vacation, 11 holidays and separate paid sick leave)

• Flexible Work & Hybrid policies may apply

• Paid Parental Leave

• Mid-town - centrally located near Grand Central Station and Port Authority

Institutional Shareholder Services Inc. (ISS) is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

ISS is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. ISS is also committed to ensuring equal opportunity in employment for qualified person with disabilities. ISS prohibits discrimination against applicants and employees on the basis of disability as it pertains to the job application and hiring process and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact ISS_Careers_Accommodations@issgovernance.com. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.

ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.

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