Salesforce Business Solutions Analyst - Military veterans preferred

Job Description Job Description OT Rate: Straight Time (Exempt) Estimated Regular Hours/Week: 40.00 Contract Duration: 1 year 6-month extension Skills Required: Ability to facilitate requirements gathering including documenting of user stories, workflows, use cases and acceptance criteria to define business requirements, analyze and transform workflows and provide solutions for process improvements. Knowledge of CRM Systems and require certain technical skills that are valuable to analyze and solve business problems effectively. Some of the key technical skills include proficiency in data analysis and tools such as Power BI and SAS to help extract information from large datasets; knowledge in process modelling and analysis using Visio to outline and analyze business processes and identify gaps; proficiency in requirements management tool like TFS and Azure DevOps to capture, document, track and manage requirements throughout the project lifecycle; and, understanding of agile methodologies to effectively collaborate with development teams, facilitate sprint backlog and planning and participate in agile ceremonies. Capability in performing Quality Assurance (QA) testing, as needed and work with QA Team and users on User Acceptance Testing. Skills set include, but not limited to: Full SDLC, Agile methodology, Business Analysis, Data Mapping, Rest API, QA/Testing and soft skills with excellent communication both written and verbal, teamwork, decision-making, and conflict resolution. Experience Required: Experience managing, leading, developing, and implementing a software development project end-to-end going through the entire SDLC with minimum supervision and instructions. Experienced with the following: - Requirements elicitation and gathering with stakeholders 3-5 Years - In-depth business analysis and gap analysis 3-5 Years. - Functional and technical documentation 3-5 Years. - Agile Ceremonies (Backlog Grooming/Refinement, Sprint Planning, Sprint Review/Demo, Retrospective, etc.) 2-3 Years. - Azure DevOps 3- 5 Years. - QA 3-5 Years. - Deployment 5-7 Years. Education Required: This classification requires the possession of a bachelor’s degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Additional Information: Key Business requirements: • Candidate must be LA County resident • Candidate must conform to hybrid work schedule, whereas consultant must be available to work certain days in the office/offsite, and certain days teleworking. • Candidate must conform to County telework protocols Company Description About us: The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services. Our Mission Statement Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles. Company Description About us:\r\n\r\nThe Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.\r\nOur Mission Statement\r\n\r\nOur main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.