Community Engagement Coordinator - Hyde House Heights - Military veterans preferred

Job Description Job Description Salary: 17-21 About Us: Founded in 2015, Hyde House Heights offers a curated, gallery-style workspace designed for Tampa Bay’s entrepreneurs, creatives, and young professionals. With multiple locations, including Heights, Hyde House provides a blend of co-working spaces, private offices, and event venues, fostering a community ripe with opportunities. Responsibilities: Our team seeks an enthusiastic Location Lead who embodies exceptional customer service and a dedication to our community's growth. - Manage building security by issuing visitor passes and overseeing access to conference rooms. - Coordinate and maintain vendor relationships related to property management. - Embrace innovation in refining processes and procedures as the organization expands. - Support onsite events coordinated by the events team. - Maintain composure and professionalism in fast-paced environments, handling multiple tasks simultaneously. - Serve as the primary point of contact for members and guests, ensuring they receive exceptional service. - Handle incoming emails and inquiries via digital platforms, while providing administrative support such as printing and scanning documents. - Stay informed about operational updates, including event-related restrictions, and communicate effectively with all departments. - Manage membership invoicing inquiries and related administrative tasks. - Provide information about Hyde House amenities, conference rooms, rates, and availability. - Coordinate the management of mail and packages. - Manage stock and inventory of office and extra supplies. - Ensure the building is tidy and clean daily. - Welcome guests and direct them to appropriate areas. - Communicate effectively with members through social media, and other channels. - Occasionally assist with social media activities. Some nights and weekends required. The Ideal Candidate: - Enjoys connecting with people and has a friendly, outgoing personality. - Takes pride in maintaining a clean and organized physical space. - Demonstrates consistency in managing processes. - Possesses strong interpersonal skills in both face-to-face and written communications. - Adapts easily to changing situations and priorities. Additional Information: The Location Lead plays a pivotal role in front-of-house operations, ensuring the workspace is prepared daily for members and guests. This includes hospitality services, room setups, and resolving client issues promptly. Responsibilities also encompass sales activities, event coordination, and fostering connections within the community. The ideal candidate will proactively anticipate client needs, enjoy networking and event planning, and uphold a polished and professional image at all times. You will be the first point of contact for new members, assisting them with initial inquiries, facilitating introductions to team members, and ensuring they integrate seamlessly into our coworking environment. Additionally, you will support scheduling, administration, and data management within the team. With a vibrant weekly event schedule, you will oversee event logistics, promote events on social media, and provide on-site support to presenters and attendees. At Hyde House Heights, we value proactive problem-solving, hospitality-driven service, and a collaborative spirit in achieving our community’s shared successes.