Digital Product Manager - Dallas, TX - Military veterans preferred

2024-06-25
Software Technology, Inc
Other

/yr

  full-time   part-time   employee   contract


Dallas
Texas
United States

Job Description Job Description Digital Product Manager Dallas, TX Duration: Longterm Responsibilities Executes on product plans that grow customer engagement, improve customer experience and drive relevance Reviews business requirements and business case to prioritize cross scrum team work Serve as a Subject Matter Expert in outbound customer communications, consent and privacy management Works in an Agile environment to refine business requirements work with architects to define and lay out system interfaces and data flows, prioritizes work for multiple scrum teams Monitors product for all defined KPIs to ensure best-in-class customer experience Works with business partners to balance business & technical objectives and technology partners to deliver the product that meets reliability, scalability, and performance goals Implement best practices is contact management realm, such as AB testing, sender reputation CAN-SPAM Act and others Acts as a product evangelist to build awareness and understanding across teams Preferred Qualifications Bachelor's degree in Marketing, Computer Science, Information Systems or related field. 10 years of product owner experience with proven track record of managing all aspects of a successful product throughout its lifecycle Experience within high tech, software and/or wireless/telecom industry highly desired Solid technical background with understanding and/or experience in software development, web technologies and customer communications such as email, SMS and push notification Strong analytical skills and the ability to convert consumer insights and performance data into high impact product initiatives Experience working within scaled agile development team Excellent written and verbal communication skills with demonstrated ability to present complex technical information in a clear manner to peers, developers, and senior leaders Technical Skills Adobe Analytics, Oracle Marketing Platform (Responsys), Jira, Scaled Agile Framework, full stack web design, application design