District Manager Area Manager - Military veterans preferred

Job Description Job Description Job Title: District Manager : POSITION SUMMARY: Responsible for providing clear direction and leadership to restaurant management when it comes to living the Popeye’s values, helping the brand to thrive, and growing restaurant sales and profits. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and cravable food while ensuring compliance with policies, procedures, and regulatory requirements. Span of control: multi-unit. How it’s Done… People Ø Provides leadership to restaurant management in all areas of restaurant operations and fosters a culture of development within the organization. Ø Oversees the ongoing training and development of internal and external candidates for management and team leader positions, partners with management to identify development needs and implement development plans, and ensures succession management by leading training sessions and workshops. Builds an engaged workforce through teaching, leading and coaching; motivates and inspires management team to achieve high performance by being a role model and providing regular performance assessment and feedback. Ø Utilizes effective recruiting sources and methods to attract and select talented employees while effectively balancing external hiring with internal promotions by conducting workforce assessment and succession planning. Ø Develops relationships with restaurant employees and promotes a work environment of mutual respect. Seeks and acts upon employee feedback, addresses employee relations issues and ethics calls, conducts employee investigations and resolves issues. Understands and utilizes Popeye’s systems, processes, and tools, and complies with policies, procedures, and regulatory requirements Guest Service Ø Promotes a guest-centric culture and holds restaurant managers accountable for continuously improving the guest experience, including: coaching and empowering restaurant management to deliver on all aspects of the guest experience Ø Follows-up with managers to ensure timely and professional resolution of guest complaints and guest issues, contacts guest as needed. Conducts high impact visits to the restaurants to observe all areas of operations and evaluate the guest experience. Ø Performs an active role in promoting the Popeye’s restaurant in the local community, including: networking with community leaders to establish relationships, participating and representing the Company in community events and keeping informed of local competitor activities. Business Results Ø Coaches and develops direct reports to improve the overall business acumen of their team Ø Oversees execution and ensures adherence with all Company and restaurant systems, procedures, and food safety requirements. Conducts restaurant audits and regularly monitors performance. Educates and consults with managers to ensure their understanding of restaurant operational and financial performance, including knowledge of profit and loss statements; ensures reports are reviewed each Period. Ø Thinks strategically and helps managers identify trends and implement action plans to improve restaurant sales and profit. Conducts business reviews, monitors and investigates fraud reports, reviews cash management reports, monitors labor usage and inventory levels; takes accountability and follows-up on action items to ensure operational excellence and financial excellence. Ø Ensures all security equipment in the restaurants is operational. Acts as the primary liaison with Law Enforcement at the restaurant level, conducts cash loss investigations including interviewing employees, identifying policy violations and responsible parties and reporting to the Asset Protection Department, conducting periodic asset protection surveys. Ø Performs other related duties, tasks and responsibilities as required, assigned and directed. POSTION REQUIREMENTS: Education – Bachelor’s degree or equivalent, preferably in Business or related field. Work experience equivalent acceptable. Experience – Multi-unit leadership experience in restaurant, retail or related industry. Knowledge/Skills/Abilities – Effective oral and written English communication skills. Excellent interpersonal skills and collaborative management skills. Maintains professionalism and optimistic attitude in all situations. Is a self-starter who takes initiative and willingly accepts responsibility. Good listener, self-motivator and can motivate others. Proficient knowledge of personal computers and related software applications (Microsoft Office). Demonstrates integrity and ethical behavior. Physical Requirements – Ability to move freely throughout the restaurant; ability to drive a motor vehicle and travel to restaurants and other business locations approximately 85%-90% of time. Ability to operate a computer keyboard and mouse. Ability to speak/hear clearly in person and on the telephone. It’s All About… Ø Decision Quality (Making good and timely decisions that keep the organization moving forward): Makes sound decisions, even in the absence of complete information. Relies on a mixture of analysis, wisdom, experience, and judgment when making decisions. Considers all relevant factors and uses appropriate decision-making criteria and principles. Recognizes when a quick 80% solution will suffice. Ø Financial Acumen (Interpreting and applying understanding of key financial indicators to make better business decisions): Understands the meaning and implications of key financial indicators. Uses financial analysis to generate, evaluate, and act on strategic options and opportunities. Integrates quantitative and qualitative information to draw accurate conclusions. Ø Ensures Accountability (Holding self and others accountable to meet commitments): Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions, and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Designs feedback loops into work. Ø Action Oriented (Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm): Readily takes action on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues. Ø Plans and Aligns (Planning and prioritizing work to meet commitments aligned with organizational goals): Sets objectives to align with broader organizational goals. Breaks down objectives into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. Ø Attracts Top Talent (Attracting and selecting the best talent to meet current and future business needs): Attracts and selects diverse and high caliber talent. Finds the right talent to meet the group’s needs. Closes talent gaps with the right balance of internal and external candidates. Is a good judge of talent. Ø Communicates Effectively (Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences): Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions. Ø Develops Talent (Developing people to meet both their career goals and the organization’s goals): Places a high priority on developing others. Develops others through coaching, feedback, exposure, and stretch assignments. Aligns employee career development goals with organizational objectives. Encourages people to accept developmental moves. Ø Drives Engagement (Creating a climate where people are motivated to do their best to help the organization achieve its objectives): Structures the work so it aligns with people’s goals and motivators. Empowers others. Makes each person feel his/her contributions are important. Invites input and shares ownership and visibility. Shows a clear connection between people’s motivators and the organizational goals. Ø Interpersonal Savvy (Relating openly and comfortably with diverse groups of people): Relates comfortably with people across levels, functions, culture, and geography. Acts with diplomacy and tact. Builds rapport in an open, friendly, and accepting way. Builds constructive relationships with people both similar and different to self. Picks up on interpersonal and group dynamics. Ø Manages Ambiguity (Operating effectively, even when things are not certain or the way forward is not clear): Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide and act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes. Ø Courage (Stepping up to address difficult issues, saying what needs to be said): Readily tackles tough assignments. Faces difficult issues and supports others who do the same. Provides direct and actionable feedback. Is willing to champion an idea or position despite dissent or political risk. Ø Demonstrates Self-Awareness (Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses): Reflects on activities and impact on others. Proactively seeks feedback without being defensive. Is open to criticism and talking about shortcomings. Admits mistakes and gains insight from experiences. Knows strengths, weaknesses, opportunities, and limits. Ø Self-Development (Actively seeking new ways to grow and be challenged using both formal and informal development channels): Shows personal commitment and takes action to continuously improve. Accepts assignments that broaden capabilities. Learns from new experiences, from others, and from structured learning. Makes the most of available development resources Ø Instills Trust (Gaining the confidence and trust of others through honesty, integrity, and authenticity): Follows through on commitments. Is seen as direct and truthful. Keeps confidences. Practices what he/she preaches. Shows consistency between words and actions. Company Description Spectacular growth potential in a recession-proof business model that leads and dominates the market segment Company Description Spectacular growth potential in a recession-proof business model that leads and dominates the market segment