Management and Program Analyst - Military veterans preferred

This Management and Program Analyst position is with the Office of Professional Responsibility (OPR), Security Operations Directorate, Personnel Security Division located in Washington, D.C. OPR is part of U.S. Customs and Border Protection (CBP).

***Eligibility: This opportunity is open to current federal employees with competitive status; current and former Land Management employees who meet the Land Management Workforce Flexibility Act; and Veterans eligible under VEOA.

This position serves as a team member of a support services branch. You will use your knowledge and skill to analyze critical programs and related issues requiring the application of a wide range of qualitative systems and management support principles, processes, and systems.�

Duties and responsibilities include but are not limited to:

Assisting with compilation and reviews of program data related to personnel security input, output, and efficiency.

Conducting analysis of personnel security processes to make recommendations to management officials, ensuring decisions regarding adjudications and process efficiencies are made based on sound data analytics.

Assisting in the publishing and automation of the daily, weekly, monthly, quarterly, and annual management analysis reports detailing analysis of internal operations, which determine whether current Personnel Security Division input/output is at optimal efficiency and assisting in making recommendations in what, if any, changes should be implemented.

Evaluating new technologies or methods for potential inclusion into Personnel Security Division systems.



Salary and Benefits

This Investigative Analyst position starts at a salary of $82,764.00 (GS-11, Step 1) to $128,956.00 (GS-12, Step 10). Employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional 401(k) offering.



Qualifications

Experience�This position will be filled at either the GS-11 or GS-12 grade level depending upon the qualifications level of the applicants.

You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

Conducting analysis of personnel security processes to make recommendations to management officials.

Assisting with compilation and reviews of program data related to personnel security.

Assisting in the publishing and automation of the daily, weekly, monthly, quarterly, and annual management analysis reports detailing analysis of internal operations of personnel security.

Education Substitution:�At the GS-11 grade level, you may substitute education for experience as follows: Successful completion of a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, or LL.M. degree, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work.

Combining Education and Experience:�Combinations of successfully completed post-high school graduate education and experience may be used to meet total qualification requirements for the grade levels specified.

You qualify for the GS-12 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

Assisting in automating management analysis reports and making recommendations regarding changes to be implemented.

Evaluating new personnel security division system technology and methods.

Analyzing factual information and evaluating significant factors, solve complex problems based on multi-faceted data.

Education Substitution:�Education substitution is not available at the GS-12 grade level.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

See the official Job Opening Announcement (JOA) at USAJOBS.gov for complete details and guidance on preparing your documentation.



How to Apply

Click this site's APPLY link to access the official JOA on USAJOBS.gov, the federal government's official employment site. You will learn exactly how to submit your application package to include your resume, an online assessment questionnaire, and possibly other documents. You will also learn about required competencies that should be reflected in the information you provide in your resume.

You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.

Your resume must explicitly indicate how you meet the�Experience�requirement, otherwise you will be found ineligible. Multiple-page resumes are preferred over bullet-point summaries.

You must meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service).

Note: This opportunity closes on June 28, 2024. Apply TODAY.



Interested in other career opportunities with CBP? Visit careers.cbp.gov and check the CBP calendar at cbp.gov/cbp-events-calendar frequently for upcoming informational webinars, in-person recruiter events, and virtual career events.�