2024-06-22
SPS Commerce
Other
/yr
employee
contract
Minneapolis
Minnesota
55402
United States
Associate Consultant
US-MN-Minneapolis
Job ID: 2024-8675
Type: Regular
# of Openings: 1
Category: Customer Success
SPS Commerce, Inc
Overview
** Hiring for August 2024 **
The Associate Consultant I works within a team of professionals responsible for designing, developing and testing solutions with SPS customers. This role will manage the delivery of our services with customers and act as the primary technical contact until the customer is successfully flowing electronic data in production. Core responsibilities also include performing testing and configuration of a system that supports electronic data flow between business retailers and their network of suppliers.
This is a hybrid position based in our Minneapolis office.
Essential Responsibilities / Duties
· Perform and/or manage post-sale initial technical implementation of technology products
· Execute installation, upgrades, testing, and system configuration as part of completing implementation project
· Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
· Keep customer and other stakeholders informed of project progress
· Track progress of Implementation project(s), ensuring deadlines are met
· Possess and maintain a high level of industry and retailer specific business knowledge
· Train customers on best practices for partner compliance and product usage
Minimum Requirements
· Bachelor’s degree; or equivalent combination of education and experience
· Excellent communication skills
· Strong analytical, problem solving and troubleshooting skills
· Excellent organizational skills and ability to manage multiple projects concurrently
· Demonstrated technical aptitude
Preferred Experience
· Familiarity with XML a plus
· Prior technical or project management work experience and some prior (low level) programming experience
· General understanding of the concept of e-commerce and electronic data interchange (EDI)
Why join SPS Commerce?
We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.
At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources, and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
*EEO including disability/ veteran*
SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.
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