Job Description Summary
Reporting directly to the department Chairs of Marketing and Experience Design, the Academic Coordinator II assists with daily operations within the departments served. This position executes professionally and proficiently a wide variety of administrative, technical, and financial services to support the department Chairs, faculty, and students. The position is expected to be fully in-person.
Essential Duties
General Administrative Support
- Manage all daily administrative activities within the department
- With direction from the department chair, act as primary scheduler and organizer for all department(s) activities which may include but not limited to candidate interviews, committee meetings, faculty retreats, and faculty/student events
- Maintain all department common spaces through various duties including filing and sorting all academic materials and records, cleaning the office area, ordering supplies, and requesting all office repairs and furniture needs
- Manage and maintain all shared office equipment such as printers, copiers and fax machine
- Act as the main point of contact and liaison for all visitors to the department(s) office
- Utilize current software including Office 365 to produce and manage various department materials
- Maintain department databases including office assignment lists, event information, faculty address list, etc.
Academic Support
- Help faculty to proofread, edit, publish, and distribute various academic course materials including syllabi, exams, quizzes, worksheets, course descriptions and other related materials (when needed)
- Utilize current systems (Workday Student, Brightspace, etc.) to manage various registrations and course information; assist faculty and students in troubleshooting any system issues
- Assists with various aspects of faculty hiring, onboarding, and orientation, including managing interview schedules, coordinating campus visits, collecting associated candidate documents, ordering equipment and furniture, coordinate office moves, and requesting access to internal systems and facilities
- Work with Chair and faculty to enter course schedules
- Participate in aspects of future academic planning as it relates to staffing, course scheduling, classroom preferences, and other facets of a busy academic department
- Organize and maintain files and resources including course syllabi, faculty CV and reports, and other documentation related to accreditation processes
- Work with the Business Service Center in paying out invoices and expenses
Other Duties
- Hire, train, schedule, and supervise student workers within the department
- May assist with marketing and communications for the department including drafting and sending e-mails to students, maintaining department website and documentation, and other duties
- Continuously improve current skills through all internal training and resources offered
- All other duties as assigned by the supervisor
Minimum Qualifications
- HS Diploma or G.E.D. equivalent, Associate's or Bachelor's degree preferred
- 2-4 years of relevant working experience
- Demonstrated proficiency in utilizing MS Office 365 (Word, Excel, Sharepoint, and Outlook) or similar software
- Demonstrated proficiency in utilizing team collaboration tools (Sharepoint, Teams) or similar collaboration software
- Demonstrated proficiency in Zoom or other remote meeting software
- Demonstrated ability to work with a diverse population
- Preferred experience using various academic support applications including Workday Student, BrightSpace, etc.
- Ability to juggle multiple priorities and assignments
- Have a customer service focus and proactively serve the departments and faculty
Work Environment
- Typical office setting with extensive sitting and computer work
- Ability to travel to meetings and events internally and on occasion outside of campus
- This position is expected to be fully in-person
Bentley University requires references checks and may conduct other pre-employment screening.
DIVERSITY STATEMENT
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
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