Inside Sales - Military veterans preferred

Job Description Job Description Job Summary: Respond to and resolve customer inquiries (phone, email), including taking ownership to engage appropriate individuals within the company who can assist in the satisfactory resolution of the customer issues Receive orders from customers, enter the information into AMA's ERP system (SAP) and communicate with appropriate production personnel. Assist Sales team in preparing pricing, proposals, RFQ responses. Act as the liaison between Sales and Operations and work closely with the Warehouse and Production teams. Build and retain a working knowledge of company product information. Research and manage customer issues providing escalation to the appropriate individuals within the company. Expedites the resolution of customer problems/complaints. Location: Indianapolis, IN Position Type: Evaluation to hire Schedule: Monday-Friday; 8:00am-5:00pm Pay: $18-22/hr Qualifications: •Ability to manage a diverse portfolio of customers, multiple inquiries, and projects. •Demonstrated strong verbal and written skills. •Demonstrated strong problem-solving skills and superior attention to detail. •Candidates for this position must be highly motivated, tenacious, self-starters and with the ability to work independently by being self-motivated. •Proven ability to manage multiple concurrent tasks. •Technical aptitude •Broad business acumen, ability to plan and execute on plans. •High level of professionalism and integrity •Collaborative work style, one that solicits ideas and shares information to develop creative solutions and winning strategies across the organization. •Resourcefulness and creativity, with excellent time management and organizational skills. •Proficiency in Excel, Word and familiarity with crm software. Preferred Qualifications: •Experience in the Agricultural, Construction, Material Handling vehicles industries, both OEM and aftermarket. •A.S. or B.S. in related field; Business, Sales, Marketing and technical experience is preferred. •Prior Sales Support work experience preferred. •Familiarity with farm equipment preferred. •Fluency in Italian a plus About Express Employment Professionals: Express can help you find the type of job that is a perfect fit for your needs and abilities, and you will never pay a fee for our services and support. Whether you're looking for a full-time position, part-time work, or a more flexible schedule, Express can place you in a wide range of jobs that meet your employment goals, including Administrative, Industrial, and Professional positions. Let us help you today For more information, please visit our website www.Expressindywest.com Benefits Available to Eligible Express Associates Referral Bonus Medical/Dental/Vision Plan Direct Deposit Holiday/Vacation Pay 401(k) Retirement Savings Plan Life Insurance Prescription Drug Reimbursement Scholarship Program Short-Term Disability For a complete listing of all open positions, visit our jobs page on our website. Company Description Express Employment Professionals is one of the largest staffing companies in the nation. We have over 800 offices nationally and focus on recruiting and staffing in four primary niche areas: Industrial, Skilled Trades, Offices/Administrative, and Professional. We have 6 offices in the Indy Metro and we are all locally owned and operated. We have a fast paced and professional culture and hiring for strong individuals to help us grow Company Description Express Employment Professionals is one of the largest staffing companies in the nation. We have over 800 offices nationally and focus on recruiting and staffing in four primary niche areas: Industrial, Skilled Trades, Offices/Administrative, and Professional. We have 6 offices in the Indy Metro and we are all locally owned and operated. We have a fast paced and professional culture and hiring for strong individuals to help us grow